Yes

Same-day delivery is available Monday-Saturday on select arrangements with a 3:00 PM cut-off.

Local Delivery

• San Ramon · Dublin · Pleasanton

• Alamo · Blackhawk · Danville · Diablo

• Tassajara · Livermore

Delivery Windows

• Morning 11 AM – 2 PM

• Afternoon 3 PM – 6 PM

Note

• Late requests may be possible — please message us to confirm.
  

Yes

Custom delivery times can be arranged.

Standard Delivery Windows

• Morning (10 AM - 1 PM)

• Afternoon (3 PM - 6 PM)

Custom Delivery

• A $25 additional fee applies.

• Please message us in advance to confirm availability.

Yes

We deliver in San Ramon and surrounding areas. Please enter your address at checkout to confirm availability.

Local Delivery

• San Ramon · Dublin · Pleasanton

• Alamo · Blackhawk · Danville · Diablo

• Tassajara · Livermore

Note

• Requests outside these areas may be possible — please message us to confirm.

Yes

Changes or cancellations must be made by 6:00 PM, one day before the delivery date.

Final Sale

• Orders cannot be changed after the cut-off.

• All orders are final sale once delivered.

Yes

Substitutions may occur if needed.

Possible Variations

• Flowers . balloons . plush items . or accessories may vary.

• Substitutions may occur due to seasonal or supply changes.

• Items of similar style and value will be thoughtfully selected.

Note

• Substitutions are made carefully to present the style and value of your order.

• For any key design elements, feel free to leave a note at checkout

Yes

If the recipient is not available, your order will be left at a safe location at the delivery address.

Drop-off Point

• House : front door or the porch.

• Apartment: front door or leasing office.

• School & Office: front desk.

• Event: lobby or venue reception.

• Any with font service area: front desk or reception

• Hospital: patient floor reception desk.

• Gated community: a one-time access code must be provided in advance. Without it, delivery may be unsuccessful and a $25 redelivery fee will apply)

Important Note

• Once a photo is taken showing the order in good condition and placed in a safe location, the delivery is considered fulfilled. Replacements will not be provided for damage caused by the order not being brought inside promptly, damaged by weather, theft, or other circumstances.

• If arrangement cannot be left, it will be returned. To redeliver, a $25 redelivery fee will apply.

Yes

All floral arrangements and products are final sale once made or delivered.

Quality Concerns

• Please notify us within 24 hours of delivery with a photo and description of the issue.

• Requests received after 24 hours may not be eligible for review or refund.

• Each case will be reviewed and handled with care.

Yes

Refund may be made under certain conditions.

Steps of Refund

1. Please notify us via yes@pinkmaroon.com within 24 hours of delivery with a photo and description of the issue.

2. Each case will be reviewed and handled with care and we'll respond within 48 hours.

Note

• Requests received after 24 hours may not be eligible for review or refund.

• All refund will be be issued as store credit or refund that back to the original payment method, depending on the circumstances.

We're an online flower shop

• Orders can be placed 24/7.

• Deliveries are available during our regular hours.

• We can be reach by email: yes@pinkmaroon.com or message.

Personal Florist Experience

• At PinkMaroon, every arrangement is made fresh- one at a time - with full attention, care and artistry devoted to your order. Our focus is solely on creating something beautiful for you.

• Shop with confidence - PinkMaroon is a trusted online florist ensuring a seamless and worry-free experience every time.